How does our co-managed IT service work?
A co-managed agreement gives you access to our full team of professionals to support your internal IT resources.
We’re here to do as little or as much for you as needed, but we’re not here to take over or displace your team. We love to work with like-minded IT professionals!
Our Co-Managed IT services include:
Outsourced Helpdesk
Project Support
Manage the Software Patching on behalf of the Internal IT Team
IT procurement and vendor management
Firewall management
IT Consultancy and Strategy Planning
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Benefits of Our Co-Managed IT
Reduced Workload for In-House Teams
Co-managed IT can take the pressure off in-house IT teams, allowing them to focus on strategic initiatives rather than day-to-day IT management and troubleshooting.
Access IT specialties
Your internal IT specialists have a wealth of knowledge and skill, but no one can know it all. Our co-management specialists are happy to add their expertise in niche areas to your already robust knowledge base.
Scalability
Instead of just hiring one additional IT person in-house for the monthly fee, you are gaining access to an entire team of IT specialists that can assist them with projects and daily network management tasks.
Obtain after-hours and holiday coverage
Your IT team members deserve their time off. Our co-managed services help ensure they can get the rest and relaxation that they need to be at the top of their game.
Gain some breathing room and space to grow
Your internal IT organization has to have the capacity to grow with the company. If your in-house IT team is bogged down and overworked, they can’t help you achieve your objectives.